NAICS 541511 · 541512 · 541519 · WOSB / EDWOSB Certified
UI / UX Design Services — Human-Centred, Accessible & Section 508 Compliant
MindEdge delivers research-driven UI/UX design for web applications, mobile platforms, government portals, and enterprise software — with accessibility compliance (WCAG 2.1 AA / Section 508) built into every design system from the first wireframe. WOSB/EDWOSB set-aside eligible on every engagement.
What We Design
Six UI / UX Design Disciplines
From initial user research and information architecture through high-fidelity prototyping, accessibility audits, and design system creation — MindEdge delivers the full UX design spectrum for federal and commercial clients.
- ✓Stakeholder & user interviews
- ✓Contextual enquiry and task analysis
- ✓Survey design and quantitative research
- ✓Analytics review (GA4, Hotjar, FullStory)
- ✓Persona development and journey mapping
- ✓Research synthesis and insight reporting
- ✓Site map and navigation design
- ✓Content inventory and audit
- ✓Low and mid-fidelity wireframes
- ✓User flow and task flow diagrams
- ✓Card sorting and tree testing
- ✓Responsive wireframe annotations
- ✓High-fidelity Figma UI design
- ✓Responsive layouts (desktop / tablet / mobile)
- ✓Interactive click-through prototypes
- ✓Micro-interactions and animation specs
- ✓Developer-ready Figma handoff with specs
- ✓Brand alignment and style guide integration
- ✓WCAG 2.1 AA colour contrast and typography
- ✓Keyboard navigation and focus management design
- ✓ARIA roles and semantic HTML guidance
- ✓Screen reader compatibility review
- ✓Section 508 audit and remediation roadmap
- ✓VPAT documentation support
- ✓Token-based design system architecture
- ✓Figma component library (atoms to templates)
- ✓Accessible component specifications
- ✓Dark / light mode design tokens
- ✓Developer handoff documentation
- ✓Storybook integration guidance
- ✓Moderated usability testing (remote & in-person)
- ✓Unmoderated testing (Maze, UserTesting.com)
- ✓Heuristic evaluation (Nielsen's 10 principles)
- ✓A/B test design and hypothesis framing
- ✓Heatmap and session recording analysis
- ✓Prioritised UX improvement backlog
Our Design Process
Six-Stage Human-Centred Design Process
Rooted in ISO 9241-210 Human-Centred Design principles — validated with real users at every stage before moving forward.
Accessibility-First by Design
WCAG 2.1 AA & Section 508 — Designed In, Not Audited Out
Federal agencies procuring digital products are legally required to meet Section 508 standards. MindEdge designs to WCAG 2.1 AA from the first wireframe — ensuring that accessibility is embedded in every component, every colour choice, and every interaction pattern before development begins.
Our Approach
Design That Serves Users & Meets Federal Standards
Good UI/UX design is invisible to users — they simply find what they need, complete their task, and leave satisfied. At MindEdge, we design from the user's perspective, grounded in research, validated through testing, and delivered to standards that federal and enterprise clients require.
Every design engagement begins with a discovery phase: understanding your users, their goals, their context, and the barriers that prevent them from achieving what they came to do. This research shapes every subsequent design decision — from navigation structure through typography choices and form interaction patterns.
For federal clients, accessibility is not optional. We design to WCAG 2.1 AA from the first wireframe and produce Section 508 conformance documentation to support your agency's procurement accessibility review requirements. VPAT support is included on all applicable federal UI/UX engagements.
All designs are delivered in Figma with developer-ready specs, a component library, and annotated handoff documentation. For organisations requiring a full design system, we build scalable, token-based systems that accelerate every future sprint — whether your developers use React, Angular, or WordPress.
What's Included in Every Engagement
Design Tools & Technology
Industry-Standard Tools, Accessible Outputs
Every tool in our design stack is chosen for collaboration, developer handoff efficiency, and accessibility testing capability.
Example Deliverable Types
What MindEdge UI / UX Engagements Produce
Across federal and commercial clients, these are the most common UI/UX deliverable types our practice produces.
Why MindEdge for UI / UX
Six Reasons Clients Choose MindEdge for UX Design
We design for users, comply with federal standards, and deliver handoffs developers can actually build from.
Accessibility First — Always
WCAG 2.1 AA compliance is not an accessibility audit at the end of the project. It is a design principle applied to every colour choice, every interaction pattern, and every component from the first wireframe. Federal clients receive VPAT documentation as a standard deliverable.
WOSB / EDWOSB Set-Aside Eligible
Every UI/UX engagement with MindEdge is eligible for WOSB and EDWOSB set-aside under FAR 19.15. Federal agencies procuring accessible UX design can simultaneously fulfil women-owned contracting goals — a rare dual benefit from a single firm.
Research-Grounded, Not Opinion-Driven
Every major design decision is traceable to user research, usability testing, or analytics data. We don't design by committee or gut feel — we design by evidence. Stakeholders receive research synthesis documents that justify every significant design recommendation.
Native Bilingual (English / Spanish) Design
UI designs delivered in English and Spanish without a translation vendor. Typography, layout, and components adapted for language differences. Federal agencies and commercial organisations serving Hispanic communities gain genuinely inclusive digital experiences from the same design team.
Developer-Ready Figma Handoffs
Figma files delivered with auto-layout, component properties, design tokens, and annotated interaction specs. Developers receive everything they need to build accurately without chasing the designer for clarifications. Storybook and React component library integration guidance available where required.
Integrated with Development
MindEdge's UI/UX practice works in close coordination with our WordPress, Agile software development, and cloud teams. Design and development within a single engaged team means no handoff friction, no spec lost in translation, and a finished product that matches the approved design.
Ready to Design Something Users Actually Love Using?
Section 508 compliant, WCAG 2.1 AA by design, WOSB/EDWOSB set-aside eligible, and delivered in Figma with full developer handoff. Let's start with your users.
